Network Solutions and Services

We provide a range of network solutions and services. These include the following:

Network Assessment & Design Services

  • Outline the fundamental purpose, value, and use of your network environment
  • Planning and gathering detailed requirements
  • Site and environment assessment
  • Operation and Network readiness assessment
  • Identifying required changes in the existing network
  • Provide long-term network health and security
  • Developing a migration plan
  • Develop and create network architecture and detailed network design
  • Recommendations for enhancing and optimizing your network
  • Developing a staging and acceptance test plan
  • Developing the operation policy and procedure design

Network Implementation Services

  • Network implementation plan
  • Assembled floor plan and station location
  • Equipment delivery and physical installation
  • Network equipment unpacking and staging
  • Configuration validation and interoperability testing with third-party providers
  • Detailed network design documentation
  • Hardware and software configuration include bringing device software to the highest revision to which the customer is entitled
  • Connecting to existing cabling and verification testing of the new equipment
  • Advanced network configuration and documenting details/changes
  • Virtual Private Network (VPN) installation and configuration
  • Basic and advanced network troubleshooting
  • IP circuit configuration: private line, T1/FrT1 through T3, DSL, frame relay

Network Management Services

  • System software updates and application releases
  • Hardware and O/S Software technical problem resolution
  • Expert technical engineering support – telephone and on-site
  • Advanced hardware replacement – reducing the risk of network downtime
  • Consultation access to comprehensive technical information and numerous configuration, installation, troubleshooting, and service recommendations
  • Software support: perform new feature configuration, and protocol analysis and recommend the appropriate software level
  • Quick response and resolution of your network issues
  • Network change support of existing network
  • Project management for service contract
  • Ongoing network equipment performance assessment
  • Ongoing planning and testing of new network solutions and network applications
    Knowledge transfer and detailed network documentation: topology diagram, installation and configuration guides, update release notes